All orders are processed within 1–3 business days. Once dispatched, you will receive a confirmation email with your tracking number.

Free Shipping

We offer free shipping on all orders over $135 AUD. Orders under $135 AUD incur a flat $14 shipping fee.

Order Tracking

Once your order is dispatched, you will receive tracking information by email. Please allow a few days after dispatch for tracking to update. You can monitor your shipment at any time using the tracking number provided.

Customs & Import Duties

International orders may be subject to customs duties or import taxes imposed by your country. These charges are the responsibility of the recipient and are not included in the product or shipping price.

Delivery Timeframes

Delivery times vary depending on your location and are subject to carrier schedules, customs processing, and other factors outside our control. As a general guide, most orders arrive within 2-3 weeks of dispatch. If your order is significantly delayed or arrives damaged, please contact us at shopvantium@gmail.com and we will investigate promptly.