Shipping policy

Shipping Policy

Thank you for shopping with Vantium. All orders are processed within 1–3 business days. Once dispatched, you will receive a confirmation email with your tracking number.

Order Tracking

Once your order is dispatched, you will receive tracking information by email. Please allow a few days after dispatch for tracking to update. You can monitor your shipment at any time using the tracking number provided.

Customs & Import Duties

International orders may be subject to customs duties or import taxes imposed by your country. These charges are the responsibility of the recipient and are not included in the product or shipping price.

Delivery Timeframes

Delivery times vary depending on your location and are subject to carrier schedules, customs processing, and other factors outside our control. As a general guide, most orders arrive within 2–3 weeks of dispatch. If you have not received your order within this timeframe, please contact us and we will investigate promptly.

Lost or Damaged Shipments

If your order arrives damaged or is significantly delayed, please contact us at shopvantium@gmail.com with your order number and we will make it right.